San Carlos, Alajuela
SOC-oriented Technical Support and Cloud Support professional with hands-on experience in IT support, security operations, endpoint and server protection, automation, and cloud platforms. Currently working part -time as a freelance consultant, providing technical support, SOC assistance, automation, software implementations, and project -based services. Strong background in Windows, macOS, and Linux environments, identity and access management, and incident handling. Detail-oriented, security-minded, and comfortable operating in remote, fast-paced, and multi-client environments.